Frequently Asked Question
In the fast-paced world of email marketing, data is power. Understanding how your campaigns perform is not just helpful—it’s essential. That’s why MailerRocket.com, a feature-rich email marketing platform, offers an intuitive Overview Dashboard under the Analytics & Reporting category. This dashboard serves as the nerve center for evaluating campaign performance, understanding user engagement, and making informed decisions.
Whether you're a seasoned email marketer or a newcomer looking to improve open rates, click-through rates, and conversions, learning how to properly read and interpret the Overview Dashboard is key. This article takes a deep dive into the Mailer Rocket dashboard and walks you through every important metric, graph, and section—so you can confidently translate numbers into action.
1. Getting Started with the Overview Dashboard
Once logged into your Mailer Rocket account, navigate to Analytics & Reporting > Overview Dashboard. This is where your campaign performance data is centralized. It is typically displayed in a visual, easy-to-understand format using charts, graphs, and key statistics.
2. Campaign Summary Snapshot
At the top of the dashboard, you’ll usually find a Summary Box featuring the following primary metrics:
Emails Sent: Total number of emails successfully dispatched.
Open Rate: The percentage of recipients who opened your email.
Click Rate: The percentage of those who clicked on a link inside the email.
Bounce Rate: Emails that could not be delivered.
Unsubscribe Rate: Percentage of recipients who opted out.
These metrics offer a high-level understanding of your email campaign health. If any of these numbers are off, it's a signal to investigate deeper.
3. Graphical Representation of Email Activity
Below the summary, you'll see line or bar graphs that track performance over time. Common visualizations include:
Email Sends vs Opens (daily/weekly trend)
Clicks Over Time
Device or Geo-based Engagement
These graphs help you see performance patterns. For example, if opens spike every Tuesday, you might consider adjusting your campaign schedule to optimize delivery on that day.
4. List Performance Metrics
The Overview Dashboard breaks down performance by email list, which is especially helpful for marketers managing multiple segments.
Key data includes:
List Size
Engagement Score
Open/Click Trends per List
This section lets you compare how different segments respond to your emails. Maybe your VIP list engages more than your general subscriber list—this insight allows for better targeting and personalization.
5. Top Performing Campaigns
Another vital section is a ranking of top campaigns based on metrics like:
Highest open rate
Highest CTR (Click Through Rate)
Lowest unsubscribe/bounce rate
This snapshot gives you clarity on which emails resonated most with your audience, serving as a reference for replicating success.
Action Step:
Analyze what made your best campaign work—was it the timing, subject line, or content? Use that insight to plan your next campaign.
6. Deliverability Breakdown
Mailer Rocket takes deliverability seriously, and your dashboard reflects that with metrics like:
Delivered vs Bounced
Spam Complaints
Inbox Placement Rate (if configured)
Deliverability metrics help ensure your emails reach your audience's inbox rather than the spam folder. A sudden rise in bounces or complaints might require list cleaning or sender domain authentication checks (SPF, DKIM, DMARC).
7. Geolocation & Device Analytics
Knowing where and how your emails are being opened adds another layer to campaign strategy.
Metrics include:
Country/Region-wise Opens
Device Distribution (Desktop, Mobile, Tablet)
Email Client Statistics (e.g., Gmail, Outlook)
For instance, if 80% of your audience opens emails on mobile, you’ll need to prioritize mobile-optimized templates and shorter subject lines.
8. Time-Based Engagement Patterns
Mailer Rocket's dashboard also gives hour-by-hour and day-by-day breakdowns of when users open and engage with your emails. These heatmaps or charts help you decide:
Best time to send
Ideal day of the week for engagement
Testing opportunities for different time zones
9. Bounce Analytics
This section categorizes bounces as:
Hard Bounce (invalid email address)
Soft Bounce (temporary issue like full inbox)
Blocked or Spam-related Bounces
Each bounce reason is logged so you can take corrective actions, such as removing invalid emails or authenticating your sender domain.
10. Recent Activity Feed
The Recent Activity Feed logs real-time updates such as:
Subscriber signups
Email opens/clicks
Unsubscribes
Complaints
Think of it as a news feed for your list health and campaign interaction. It helps monitor if there's sudden unusual activity right after a campaign is sent.
11. Filtering and Custom Reporting
The Mailer Rocket Overview Dashboard isn’t one-size-fits-all. Use filters to:
Select specific campaigns or date ranges
View performance per list or tag
Compare campaign types (e.g., newsletters vs automations)
You can also export custom reports for deeper analysis or team presentation.