Here is a list of the most common reasons users get stuck on the wrong side of their account (and what to do):

1. Forgot my password: 

Can't log in? Don’t stress — resetting your password is easy. Follow the steps below:

Step 1: Go to the Login Page, click on forget password and enter your registered email address.

Step 2: Click on the "Forgot Password" link.

Step 3: Check your email inbox – you will receive an email with a URL to reset your password.

Step 4: Click on the reset URL provided in the email.

Step 5: After clicking the link, you will receive another email with your temporary login credentials.

Step 6: Use the temporary password to log in to your account.

Step 7: Once logged in, go to your profile or account settings and change your password to something new and secure.